ACD-IP PBX Request for Proposal (RFP) Free Essay Example, 2000 words

It makes it easier to establish a connection as it will enable the users to have a connection with the external entities when the time is needed. PBX or private branch exchange is a telephone switching system that belongs to a private individual. It is used to provide keep a large number of telephone lines remotely relieving the owner the burden of hiring from the phone company. Basically, PBX replaces the central office of the phone company by providing routing service. It directs both incoming and outgoing calls. Addition, other services such as voice mails, forwarding call and provision of the caller ID is facilitated. The technology that is used to connect local area network and the traditional telephone network is Telco trunk. This is a very high speed interface between central offices in the PSTN using trunk lines which are digital. It uses time-division multiplexing and modulation where a signal is split into small segment to ensure signal quality Apart from internet phone software and the telco trunk, the other requirement needed to replace PBX is VoIP form Telos. We will write a custom essay sample on ACD-IP PBX Request for Proposal (RFP) or any topic specifically for you Only $17.96 $11.86/pageorder now It links the internet phone system processing unit to audio interfaces, phone sets and controllers using Ethernet. It enables the user to distribute the phone lines to a large number of stations. This device is a fifth-generation adaptive that is made using a technology that is geared to retrieve a very clear signal from any incoming call that is made including the mobile phones that are very noisy. It makes use of FhG that assist in eliminating acoustic echo and also a nice AGC that make sure that the signal is consistent. The advances that this technology has brought into the business world are unbelievable. It has simplified the process of communication between the different departments in the organization and also with the outside world. Purpose The company requires to have IP PBX because of the many advantages that have been associated with the solution that is presented. Most of what the organization has is the traditional PBX. PBX does not offer the solution that is required on the internet. With the provision of the solution that is seen at the moment, there is a lack of sufficient information that has been provided that will serve the growing number of internet users. As many organizations shift to the use of the internet, there has been the need to have solutions that will serve VoIP. VoIP is becoming popular with many users striving to make use of the internet. With the growing population and the population of the internet, there is a need for the company to tap to this opportunity in order to ensure that there is an understanding of the requirements that will have to be met by the company.